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Primary School

Lunsford: A Journey of Success and Excellence

Family Liaison Officer

Family Liaison Officer (FLO) - Mrs Amy Taylor


Phone number - 01732 843352



Dear Parent/Guardian,


I’d like to introduce myself as the Family Liaison Officer for Lunsford Primary School.


My role is to promote the wellbeing and education of the children who attend this school, and in the process provide support and understanding to their families, as well as liaison between them and the school.


Communication is key, and I encourage both you and your children to talk to me about any subject that may be causing concern, and I will endeavour to provide support, advice and guidance where possible.


You are welcome to speak to me in person or over the phone, or even just send me an email or text message.  I will be the friendly face, the ear to listen and the shoulder to cry on.  Along with the entire staff at Lunsford Primary School I would like you and your children to see the school as a safe and friendly environment, not only to learn and grow, but to share concerns and worries.


I have over 20years’ experience in child and adult safeguarding, and public protection.  However, I do not purport to know everything, and will always liaise with or refer to more experienced colleagues and partner agencies when needed, to ensure you are provided with the best and most appropriate advice and support.


I am able to assist with:

  • Signposting to local organisations, local charities and partner agencies
  • Drawing & Talking therapy
  • Support with family breakdowns
  • Support for families in meetings with the school
  • Help with attendance and punctuality
  • Bereavement support
  • Early Help referrals
  • School health referrals for emotional and wellbeing support 


Additionally, there are links and contact details to support services (listed below) that may be of assistance.  There are also links to and information about other support services within our Child Protection and Safeguarding Policies (see our website 'Policies') section.


Please don’t hesitate to come and speak to me, or contact me.  My email address is and I can be contacted via the school office on 01732 843352.  


Should you need to speak to someone and I am unavailable, please contact

Mr Anscombe (Head Teacher), Mrs Lomax (Deputy Head Teacher) or Mrs Beckett (SENCO).


I look forward to working for you all.


Yours faithfully,




Useful information & links to support resources:


The below information is to provide quick access to public services and charities who may be able to support you, your child and your family and will be updated from time to time with new or additional resources.

Should you or anyone you know have safeguarding concerns for a child or family then you should report it to Children's Integrated Services on 03000 41 11 11, the NSPCC on 0808 800 5000 or Childline on 0800 1111.


If you or someone else is risk of imminent harm or a crime is being committed then you should call Kent Police on 999, and for non-emergencies call 101.



This page is currently being updated.  Should you require any support or advice, please come into school or contact the office and ask to speak to the Family Liaison Officer or other member of the Safeguarding Team.