Interactive Bar

  • Translate

  • Search

School Logo


Primary School

Lunsford: A Journey of Success and Excellence

Family Liaison Officer

Family Liaison Officer (FLO) - Mrs Amy Taylor


Phone number - 07552 045390



Dear Parent/Guardian,


I’d like to introduce myself as the Family Liaison Officer for Lunsford Primary School.


My role is to promote the wellbeing and education of the children who attend this school, and in the process provide support and understanding to their families, as well as liaison between them and the school.


Communication is key, and I encourage both you and your children to talk to me about any subject that may be causing concern, and I will endeavour to provide support, advice and guidance where possible.


You are welcome to speak to me in person or over the phone, or even just send me an email or text message.  I will be the friendly face, the ear to listen and the shoulder to cry on.  Along with the entire staff at Lunsford Primary School I would like you and your children to see the school as a safe and friendly environment, not only to learn and grow, but to share concerns and worries.


I have 18 years’ experience in child and adult safeguarding, and public protection.  However, I do not purport to know everything, and will always liaise with or refer to more experienced colleagues and partner agencies when needed, to ensure you are provided with the best and most appropriate advice and support.


I am able to assist with:

  • Signposting to local organisations, local charities and partner agencies
  • Drawing & Talking therapy
  • Support with family breakdowns
  • Support for families in meetings with the school
  • Help with attendance and punctuality
  • Bereavement support
  • Early Help referrals
  • School health referrals for emotional and wellbeing support 


Additionally, there are links and contact details to support services (listed below) that may be of assistance.  There are also links to and information about other support services within our Child Protection and Safeguarding Policies (see our website 'Policies') section.


My current FLO working day is Tuesday, so please don’t hesitate to come and speak to me.  Alternatively, please contact me on the email address or on my mobile phone below at anytime, and if I am unavailable please don't hesitate to leave me a message and I will get back to you as soon as I am able.


My email address is and my contact phone number is 07552 045390.  Please feel free to contact me by phone call, text message, WhatsApp and/or email.


Should you need to speak to someone during the rest of the week when I am unavailable, please contact

Mr Anscombe (Head Teacher), Mrs Lomax (Deputy Head Teacher) or Mrs Davies (SENCO).


I look forward to working for you all.


Yours faithfully,




FREE Family Learning opportunities - Kent Adult Education


Supporting ADHD in the Home


Location: Delivered online

Date and duration: 20/09/2022 09:30 - 11:30 for 4 weeks

This course has started, but it may still be possible to join it. Please call 03000 41 22 22* and ask to be put through to the Centre where the course is running

Price: FREE

See more info  03000 41 22 22*


WFL - Little Builders and Boffins


Location: Ashford Library, Ashford

Date and duration: 25/10/2022 14:00 - 15:30 for 1 week

Price: FREE

See more info


Family Maths to exam


Location: Delivered online

Date and duration: 02/11/2022 12:30 - 14:30 for 31 weeks

Price: FREE

See more info  


Keeping up with Children - English


Location: Delivered online

Date and duration: 07/11/2022 09:30 - 11:30 for 5 weeks

Price: FREE

See more info 


Autism Awareness


Location: Delivered online

Date and duration: 07/11/2022 18:30 - 20:30 for 4 weeks

Price: FREE

See more info 




Location: Ashford Library, Ashford

Date and duration: 27/05/2023 10:00 - 11:30 for 1 week

ConcessionsPrice: FREE

See more info 

Useful information & links to support resources:


The below information is to provide quick access to public services and charities who may be able to support you, your child and your family and will be updated from time to time with new or additional resources.

Should you or anyone you know have safeguarding concerns for a child or family then you should report it to Children's Integrated Services on 03000 41 11 11, the NSPCC on 0808 800 5000 or Childline on 0800 1111.


If you or someone else is risk of imminent harm or a crime is being committed then you should call Kent Police on 999, and for non-emergencies call 101.




Food Banks – The Trussel Trust - - food banks, food vouchers and food parcels




Free School Meals -


Parent Kind - Advice and support for you and your child with their education -


Children's Centres -

- Woodlands Children's Centre - Woodlands Childrens Centre, Chapman Way, East Malling, West Malling, Kent, ME19 6SD

- Snodland Youth and Children's Centre - Holmesdale School Site, Malling Road, Snodland, Kent, ME6 5JG

- Burham Children's Centre - Burham Children's Centre, Bell Lane, Burham, Rochester, Kent, ME1 3SY

- West Borough Children's Centre - Greenway (off Queens Road), Maidstone, Kent, ME16 8TL

- Howard de Walden Children's Centre - Bluett Street, Maidstone, Kent, ME14 2UG

- Eastborough Children's Centre - Vinters Road, Maidstone, Kent, ME14 5DX

- Sunshine Children's Centre - Stagshaw Close, Postley Road, Maidstone, Kent, ME15 6TL

- Greenfields Children's Centre - Rutland Way, Maidstone, Kent, ME15 8DR

- The Meadow Children's Centre - Furfield Close, Park Wood, Maidstone, Kent, ME15 9JR


Family Lives - - advice on all aspects of family life from bonding with your new baby, dealing with tantrums, positive discipline, bullying, communicating with teens and divorce and separation - 0808 800 2222, email


Citizen’s Advice Bureau - - benefits, work, debt, housing, law and courts, immigration and health


Housing – Kent Home Choice


KCC Housing -


West Kent Housing -


Golding Homes -


CAFCASS – Legal matters regarding children when parents separate/divorce -




ELSA - Emotional Literacy Support Assistants -




KOOTH - - online mental wellbeing community; free, safe and anonymous support


Kent Resilience Hub - - Supporting young people to cope better with the pressures of everyday life


Mood Spark - - young people aged 10-16 can learn how to look after their emotional and mental health and find ways to help them bounce back when life gets tough


Counselling - and


School Health -


ERIC - - Children’s Bowel and Bladder charity


CYMPHS/NELFT - Children and Young People’s Mental Health Services/North East London NHS Foundation Trust -


Dandelion Time -  - Dandelion Time gives children and families time and space to love and trust again, time to heal from emotional trauma and abuse, time to rebuild confidence and strengthen relationships, and time to develop skills and aspirations for a brighter future - families take part in practical farm and craft activities in which they engage with the natural world and processes, bringing therapeutic and developmental benefits whilst families enjoy being together in a relaxed supportive environment


New Family Hospice Service / Support

There is a new service offered to all families facing a life limiting illness. The aim of this service is to increase anticipatory grief support for families, ensuring earlier engagement with palliative care and hospices and ensuring children are involved and supported when an adult close to them has a life limiting illness.

This service is being run in partnership with Heart of Kent Hospice and Hold On Letting Go. Further information can be found below.

Heart Of Kent Hospice | (

New service launched with Heart of Kent Hospice to support children facing terminal illness - Holding On Letting Go




Childline - - call 0800 1111


Hollie Guard – Personal safety app for your/your children’s phone -


Project Salus - - 01303 817470


KCC Children’s Integrated Services (Early Help & Social Services) - Central Referral Unit (Front Door) - 03000 41 11 11


EARLY HELP (West Kent)





Holding On Letting Go -


Slide Away -


Winston’s Wish - supports bereaved children, young people, their families and the professionals who support them  -




NCDV – National Centre for Domestic Violence -

  • Call 0800 970 2070
  • Text NCDV to 60777
  • Email
  • Domestic Abuse and Violence Emergency Legal Protection


Live Well Kent  - (Choices) - 0800 917 9948


Domestic Abuse Services in Kent  -

  • Call 0808 168 9111


Rising Sun  -

  • Service for both parents and children


GALOP – Support for the LGBT+  community -


The Freedom Programme - email - and phone 01942 262 270


Mankind - - DA support for men - 01823 334244


Respect (for DA perpetrators) - - 0808 802 4040





Kent Police - 999 in emergencies OR talk to one of the 101 operators at


Victim Support - or call 0808 168 9111